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Course Description

Administering and Maintaining Windows 7

Course Code
50292
Description:
This five-day instructor-led course provides students with the knowledge and skills to successfully install, maintain, and troubleshoot Windows 7 computers. Through practical labs, you'll get invaluable experience with installation and upgrades, remote access, and the new desktop environment. You will learn how Windows 7 allows for vast improvements to security, overall system performance, and deployment-a robust combination unparalleled in the market.
Syllabus:

In this Windows 7 training course, you'll focus on successful configuration of the IT Pro tools and applications that ship with Windows 7. You will learn to identify technical problems that can occur on your organization's client computers, and you'll discover the Windows 7 tools used to monitor and maintain those computers. By the end of this course, you will have installed and configured a Windows 7 desktop that is secure and on the network, while focusing on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
Audience Profile
This course is intended for Experienced enterprise-level IT professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues, who have experience with Windows server operating systems, and whose jobs require them to stay knowledgeable and skilled on new versions and technology updates as defined by the business environment.
At Course Completion
After completing this course, students will be able to:

  • How to use the various installation types and upgrade paths available.
  • Configure and manage the Windows 7 desktop.
  • Add a Windows 7 desktop to an active IPV4/IPV6 network.
  • Configure Windows 7 for an Active Directory environment and the new Group Policy settings.
  • Configure the Windows 7 IT Pro tools and applications.
  • Windows 7 remote capabilities and utilities.
  • How to use Windows firewall with advanced features and network profiles.
  • Configure Windows 7 remote access and remote capabilities.
  •  
  • How to use the Windows 7 Mobility Center to manage mobile Windows 7 machines.
  • Secure the Windows 7 desktop.
  • Configure and use the User account control in various network profiles.
  • Configure Windows 7 third-party applications with Standard User Analyzer and the Application Compatibility toolkit.
  • Monitor and troubleshoot Windows 7 computers for problems with the operating system, hardware, network security, and applications.

Course Outline
Module 1: Introduction to Windows 7
This module will provide a high level overview of the Windows desktop operating product line. It describes the Windows 7 product line and their features.  It also describes the features of the Windows 7 boot process and how to perform a clean installation as well as an upgrade. Finally, this section describes the Windows Server 2008 R2 deployment technologies that you can use with Windows 7.
After completing this module, students will be able to:

  • Explain at a high level the evolution of the Windows desktop operating system
  • Describe the features of Windows 7 products
  • Explain the hardware requirements for Windows 7
  • Describe the tools you can use for application compatibility testing
  • Explain the Windows 7 boot process
  • Install a Windows 7 desktop
  • Upgrade to a Windows 7 desktop
  • Describe the Windows Server 2008 R2 deployment technologies that are used with Windows 7

Module 2: Configuring and Managing the Windows 7 Desktop
This module explains how to analyze the new features of the Windows 7 desktop. It also explores the new methodology for performing old tasks in an efficient manner. Understanding fully the Windows 7 desktop will allow you, as a support professional, to better serve your clients because the bulk of client issues stem from basic navigation and basic configuration troubleshooting.
After completing this module, students will be able to:

  • Configure and manage the Windows 7 desktop
  • Explain the differences between Windows Vista and Windows 7 display driver technologies
  • Explain the differences between Windows Vista and Windows 7 desktop views
  • Explain how to personalize the Windows 7 desktop to your requirements
  • Use Windows 7 Control Panel utilities to personalize your desktop
  • Module 3: Customizing the Windows 7 User Interface
    This module explains how to create and manage Windows 7 user profile.  This module introduces the features of Windows 7 user interface and discusses in depth the Windows 7 Aero graphics package .  This module will take you through the steps of using Windows 7 Search and Indexing Service, including how to conduct and save searches.
    After completing this module, students will be able to:
  • Describe the Windows Aero graphics package and list its hardware and software requirements
  • Describe the features of the Windows Aero graphics package
  • Explain Windows 7 user profiles
  • Describe the features of the Windows 7 Ease of Access Center utility
  • Explain the Windows Search and Indexing services

Module 4: Windows 7 in the Workgroup Environment
This module explains how to leverage the Windows 7 workgroup features so that you will be able to support the largest segment of computer networks in the market place. In this module you will be introduced to two different network types, the Workgroup and the Domain.
After completing this module, students will be able to:

  • Define the terms workgroup and domain
  • Join a Windows 7 workgroup
  • Configure a HomeGroup
  • Explain how to use the Windows 7 HomeGroups to set up data sharing
  • Create a new Windows 7 library
  • Describe the Windows 7 collaboration infrastructure
  • Describe Windows 7 data sharing
  • Configure Windows 7 data sharing
  • Describe the Encrypting File System

Module 5: Windows 7 Networking and LAN Connectivity
This module explains how to successfully manage and monitor you networks so they can operate smoothly and efficiently. This module introduces you to the Windows 7 networking technologies as well as networking in general.
After completing this module, students will be able to:

  • Define data networking
  • Describe the features of the Windows 7 Networking Control Panel
  • Configure the Windows 7 Networking Control Panel
  • Describe the features of the Networking and Sharing Center
  • Use the Networking and Sharing Center to configure a Windows 7 network
  • Add a Windows 7 desktop to an active network
  • Configure IP protocol addressing with Windows 7
  • Explain the fundamentals of TCP/IP with Windows 7
  • Explain the Windows enhancements to IP version 6
  • Configure IP version 6 with the Network and Sharing Center
  • Explain the role of Windows 7 within a  Branch Cache network
  • Explain the role of network location policies with Windows 7

Module 6: Implementing Windows 7 in a Server 2008 R2 Active Directory Environment
This module explains how to utilize the server side technologies that are available with Windows Server 2008 R2 and the enterprise abilities of Windows 7. This information will help you understand the things that you can do in your own network to make your job easier and make your data that much more available and secure.
After completing this module, students will be able to:

  • Describe at a high level the Domain Name Service for Windows Server
  • Define Windows Server 2008 R2 Active Directory
  • Join an Active Directory domain
  • Configure the Windows 7 local security policy
  • Configure Active Directory using the Windows 7 Active Directory tools
  • Explain how to use the Windows 7 ADMX templates to pass security configurations
  • Describe the Windows 7 group policy object types
  • Configure the Windows 7 group policy objects
  • Module 7: Implementing Windows 7 Remote Capabilities and Utilities
    This module explains how to connect remote workers to your branch office as well as connect to other Windows 7 machines for helpdesk type duties.  You will discuss RSAT (Remote Server Administration Tools), which allows administrators to use their Windows 7 workstations to manage their remote servers with all of the necessary tools.
    After completing this module, students will be able to:
  • Describe the Windows 7 VPN technologies
  • Configure the Windows VPN connections
  • Define Windows 7 DirectAccess networks
  • Describe the Windows 7 DirectAccess utility
  • Configure the Windows 7 DirectAccess utility
  • Describe the features of the RDP version 7 client
  • Use the RDP client to connect to a remote computer
  • Configure the Windows 7 Firewall to support the RDP client connections

Module 8: Windows 7 for Mobile Computers
This module explains how to understand and manage your mobile work force and challenges they face on a daily basis with Windows 7.
After completing this module, students will be able to:

  • Describe the Windows 7 power management options
  • Configure the Windows 7 power management options
  • Use the Windows 7 Mobility center to manage mobile computers
  • Describe the purpose of the Windows 7 Backup and Restore center
  • Configure data backups and data restrictions
  • Describe the system image backup process
  • Configure a Windows 7 computer for a complete system backup and restore process
  • Describe the purpose of offline files and folders
  • Configure offline files and folders
  • Describe how  BitLocker is used for the mobile platform
  • Configure and manage BitLocker
  • Describe the purpose of the Windows 7 Sync Center
  • Configure the Windows 7 system repair disk

Module 9: Implementing Windows 7 Local, Network and Internet Security
This module explains how to use the various technologies that you can employ to secure your Windows 7 installations, like User Access Control, NAP (Network Access Protection), the Windows firewall and a host of other tools.
After completing this module, students will be able to:

  • Describe the advanced User Account Control settings
  • Configure the advanced User Account Control settings
  • Describe the Server 2008 R2 Network Access Policy engine
  • Configure the Windows 7 Network Access Policy settings
  • Configure the Windows Firewall features  to protect internal access to data
  • Describe file and registry virtualization
  • Configure the file and registry virtualization feature within the local security policy
  • Describe Windows 7 service hardening
  • Describe how applications and services interact within Windows 7
  • Describe the Windows Defender utility
  • Describe the Windows 7 Dynamic Updates from Microsoft
  • Describe the Windows Server SUS for Updates feature
  • Configure Windows Server SUS for updates
  • Configure Windows 7 to use Windows SUS

Module 10: Working with the Windows 7 NTFS File System and Its Features
This module explains how to use NTFS and its corresponding features. You will explore the world of the SID (Security Identifier), including the NTFS permissions, Share permissions versus NTFS permissions.

After completing this module, students will be able to:

  • Define NTFS
  • Describe the features of NTFS
  • Describe the purpose of the NTFS security principals and security identifiers
  • Describe the purpose of the NTFS permissions
  • Configure the NTFS permissions
  • Compare and contrast the NTFS and share permissions
  • Describe the purpose of the Secondary Logon service
  • Describe the Windows 7 encryption process

Module 11: Troubleshooting and Monitoring Windows 7
This module explains how to use the Windows 7 Reliability Monitor, the Performance Monitor, and the other utilities to maintain and monitor your Windows 7 network.
After completing this module, students will be able to:

  • Describe the purpose of the Reliability Monitor
  • Configure the Reliability Monitor
  • Describe the purpose of the Performance Monitor
  • Configure the Performance Monitor
  • Describe the purpose of the Windows Memory Diagnostic tool
  • Use the Windows Memory Diagnostic tool to troubleshoot memory problems on a Windows 7 computer
  • Configure the network troubleshooting tools
  • Describe the purpose of the MSCONFIG utility
  • Use the MSCONFIG utility to troubleshoot a Windows 7 computer
  • Use the Windows Task Manager to manage and troubleshoot a Windows 7 computer
  • Configure the Windows Problem Reports and Solutions utility
  • Configure the Windows 7 performance options
  • Configure the Windows startup and recovery options
  • Use the System Restore features to restore a malfunctioning computer to an earlier point in time
  • Describe the purpose of each of the Windows 7 Administrative Tools

Module 12: Running and Troubleshooting Applications on Windows 7
This module explains how to use Windows 7 and other stand alone utilities for application compatibility, remediation, and mitigation.
After completing this module, students will be able to:

  • Configure the Program Compatibility Wizard
  • Use the Program Compatibility Wizard
  • Describe the UAC settings for applications
  • Describe the purpose of the Standard User Analyzer
  • Install and configure the Standard User Analyzer
  • Describe the features of the Application Compatibility Toolkit 5.5
  • Install the Application Compatibility Toolkit 5.5
  • Configure the performance variables that affect applications
  • Manipulate the Windows 7 environment variables for legacy applications
  • Describe the purpose of the Microsoft Virtual PC with XP mode
  • Use the Microsoft Virtual PC with XP mode
  • Describe the Windows 7 VHD mounting process
  • Use the Windows 7 VHD mounting process

Module 13: Configuring Internet Explorer 8
This module explains how to set up and configure Internet Explorer 8. This module will give you an understanding of the philosophy behind Internet Explorer 8 and be familiar with some of the new and exciting features of IE8.

  • After completing this module, students will be able to:
  • Describe the new features of Internet Explorer 8
  • Configure the Internet Explorer 8startup options
  • Describe the purpose of the search features
  • Use the search features
  • Explain the purpose of the Internet Explorer 8 Accelerators
  • Configure the Internet Explorer 8 Accelerators
  • Describe the features of the Internet Explorer Privacy utilities
  • Configure the Internet Explorer Privacy features
  • Explain the purpose of the Internet Options configurations and tabs
  • Use the Internet Options dialog box to configure Internet Explorer 8