Description:
This five-day
instructor-led course teaches IT professionals how to deploy, configure, and
administer a Microsoft Lync Server 2010 solution. The course emphasizes
Lync Server 2010 Enterprise Voice features from a deployment and configuration
perspective. The labs in this course build on each other to create a solution
that includes IM and Presence, Conferencing, and Enterprise Voice. This course
helps the student prepare for Exam70-664.
Audience
Profile
This course is intended for IT professionals and
telecommunications professionals who want to learn how to install, configure,
manage and maintain a Microsoft Lync Server 2010 environment. These
professionals should have at least 3 years? experience working with unified
communications software, including knowledge of and experience with Microsoft
Office Communications Server 2007 R2.
At Course Completion
After
completing this course, students will be able to:
• Describe
how the features and architecture of Microsoft Lync Server 2010 enable real time
communication and collaboration
• Deploy Lync Server 2010
• Configure users and rights using Role Based Access Control (RBAC)
• Deploy and manage Lync 2010 clients
• Configure and manage
external user access using the Edge server role
• Deploy basic
Enterprise Voice functionality
• Extend Enterprise Voice functionality
to include Trunk options, call park orbit, and the unassigned number feature
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified
Messaging (UM) with Lync Server 2010
• Configure the Response Group
Service, including agent groups, queues, and workflows
• Configure and
manage conferencing
• Configure and use archiving and monitoring
• Perform back up and restore of Lync Server 2010 critical data
• Improve bandwidth management using Call Admission Control (CAC)
• Configure and deploy Enhanced 9-1-1
• Configure a Survivable
Branch Server for a branch office
Syllabus:
This five-day
instructor-led course teaches IT professionals how to deploy, configure, and
administer a Microsoft Lync Server 2010 solution. The course emphasizes
Lync Server 2010 Enterprise Voice features from a deployment and configuration
perspective. The labs in this course build on each other to create a solution
that includes IM and Presence, Conferencing, and Enterprise Voice. This course
helps the student prepare for Exam70-664.
Audience
Profile
This course is intended for IT professionals and
telecommunications professionals who want to learn how to install, configure,
manage and maintain a Microsoft Lync Server 2010 environment. These
professionals should have at least 3 years? experience working with unified
communications software, including knowledge of and experience with Microsoft
Office Communications Server 2007 R2.
At Course Completion
After
completing this course, students will be able to:
• Describe
how the features and architecture of Microsoft Lync Server 2010 enable real time
communication and collaboration
• Deploy Lync Server 2010
• Configure users and rights using Role Based Access Control (RBAC)
• Deploy and manage Lync 2010 clients
• Configure and manage
external user access using the Edge server role
• Deploy basic
Enterprise Voice functionality
• Extend Enterprise Voice functionality
to include Trunk options, call park orbit, and the unassigned number feature
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified
Messaging (UM) with Lync Server 2010
• Configure the Response Group
Service, including agent groups, queues, and workflows
• Configure and
manage conferencing
• Configure and use archiving and monitoring
• Perform back up and restore of Lync Server 2010 critical data
• Improve bandwidth management using Call Admission Control (CAC)
• Configure and deploy Enhanced 9-1-1
• Configure a Survivable
Branch Server for a branch office
Course
Outline
Module 1: Features and Architecture of Microsoft
Lync Server 2010
This module introduces the architecture and
topology of Lync Server 2010. It also explains a high-level overview of Lync
Server 2010 features and capabilities, including enhanced social networking
capabilities, and the improved administrative experience provided by the Central
Management Store and the Lync Server Control Panel. Additionally, it provides an
overview of the new Topology Builder tool.
After completing this
module, students will be able to:
• Describe the features and
capabilities of Lync Server 2010
• Describe the architecture and server
roles of Lync Server 2010
• Describe the management tools of Lync
Server 2010
Module 2: Deploying Microsoft Lync Server
2010
This module introduces the planning and implementation tasks
necessary deploying Microsoft Lync Server 2010 Enterprise Edition. It also
explains the Lync Server 2010 infrastructure requirements, the topology design
and publishing process, as well as the steps required to prepare Microsoft
Active Directory Domain Services (AD DS), deploy a Front End server and pool,
and prepare for the deployment of the remaining server roles.
After
completing this module, students will be able to:
• Prepare for the
deployment of Lync Server 2010
• Review the design process
• Deploy Lync Server 2010
Module 3: Configuring Users and
Rights in Microsoft Lync Server 2010
This module explains how to
configure and manage users in Lync Server 2010. It describes the configuration
management options in Lync Server 2010, including the Lync Server Control Panel
and the Lync Server Management Shell. It also covers the basic syntax for
working in Microsoft Windows PowerShell. Additionally, it describes the Role
Based Access Control (RBAC) administrative model in Lync Server 2010, and
highlights the predefined roles and the process to create new custom
roles.
After completing this module, students will be able to:
• Use
Lync Server 2010 management interfaces
• Configure Role-Based Access
Control
Module 4: Client and Device Deployment and
Management
This module explains how to effectively manage desktop
clients and devices in a Microsoft Lync Server 2010 environment. It
describes how to create and define client and user policies in Lync Server 2010,
as well as new procedures for deploying clients and devices.
After completing
this module, students will be able to:
• Prepare for client deployment
• Deploy and manage clients
• Prepare for device deployment
• Deploy and manage IP phones
Module 5: External User Access
This module explains how to support external access in a
Microsoft Lync Server 2010 deployment. It describes the features and
functionality of the Edge Server that support user communication and
collaboration with external users, and internal user access to public IM
services. Additionally it explains how to configure network routing for the Edge
Server, obtain and install certificates, and create and modify Access Edge
Policies for federated, remote, and public scenarios.
After completing this
module, students will be able to:
• Define the Edge Server role
• Consider topologies for external user access
• Deploy Edge
Server
Module 6: Configuring Basic Enterprise Voice
Functionality
This module provides an overview of the major
components, features and topology requirements of Microsoft Lync Server
2010 Enterprise Voice. It explains the capabilities and components that are new
or enhanced in Lync Server 2010. It also describes how to prepare, configure,
and deploy basic Enterprise Voice functionality.
After completing this
module, students will be able to:
• Describe the features of Lync Server
2010 Enterprise Voice
• Prepare for the deployment of Lync Server 2010
Enterprise Voice Functionality
• Deploy and configure Lync Server 2010
Enterprise Voice Functionality
Module 7: Extending Enterprise Voice
Functionality
This module explains how to configure policies,
routes, and usage records. It also describes how to implement the call park and
unassigned number features.
After completing this module, students will be
able to:
• Configure Enterprise Voice Functionality
• Introduce
the Call Park feature into your Enterprise Voice Deployment of Microsoft
Lync Server 2010
• Introduce the Unassigned Number feature into
your Enterprise Voice Deployment of Lync Server 2010
Module 8:
Microsoft Exchange Server 2010 SP1 Unified Messaging (UM)
Integration
This module describes the prerequisites for integrating
Exchange Server 2010 UM with Lync Server 2010. It also explains how to create
and configure a UM dial plan. Additionally, it covers how to use the tools and
services needed to integrate Exchange Server 2010 UM with Lync Server 2010.
Finally it explains how to enable a user for UM integration with Lync Server
2010.
After completing this module, students will be able
to:
• Perform the necessary tasks to prepare for the integration of
Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
• Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server
2010
Module 9: Implementing Response Groups
This module
introduces the Response Group Service and the changes that have been implemented
with Microsoft Lync Server 2010. It describes RGS components, including queues,
agent groups, workflows, and interactive workflows. It also explains how to use
tools such as Lync Server Control Panel, Lync Server Management Shell, and
Response Group Configuration Tool to manage workflows.
After completing this
module, students will be able to:
• Describe the function of the
Response Group Service and its new features
• Describe the components
of the Response Group Service and their settings
• Describe the tools
used to configure and manage response groups
Module 10: Conferencing
in Microsoft Lync Server 2010
This module introduces conferencing in
Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and
how to manage and administer conferencing policies.
After completing this
module, students will be able to:
• Describe the conferencing modes in
Lync Server 2010
• Describe the Lync Server 2010 conferencing features
• Discuss the conferencing architecture and infrastructure components
• Explain conferencing call flows
• Explain the conferencing
deployment and migration considerations
Module 11: Monitoring and
Archiving
This module describes the features and configuration of
the Monitoring and Archiving services. It also explains how to interpret the
Quality of Experience (QoE) reports and use this information to better manage
and deliver a high-quality user experience for Microsoft Lync Server
2010.
After completing this module, students will be able
to:
• Describe the archiving service
• Describe the monitoring
service
• Configure the archiving and monitoring
services
Module 12: High Availability and Disaster Recovery in
Microsoft Lync Server 2010
This module explains the requirements for
high availability as well as the requirements for the Domain Name System (DNS)
load balancing feature. It also describes the tools and methods for successfully
backing up and restoring a Lync Server 2010 environment. Additionally, it
explains how to backup and restore and export and import critical Lync Server
2010 data.
After completing this module, students will be able
to:
• Describe the high availability options
• Describe the
tools for backing up and restoring Lync Server 2010
• Export and import
critical Lync Server 2010 data
• Back up and restore critical Lync
Server 2010 data
Module 13: Call Admission Control
This
module introduces Call Admission Control (CAC) in Lync Server 2010 and describes
the various components. It explains how to deploy and use CAC bandwidth
management to help prioritize and control allocation of network resources to
real-time communications sessions.
After completing this module, students
will be able to:
• Describe an overview of CAC features and
functionality
• Configure and implement Call Admission
Control
Module 14: Deploying and Configuring Enhanced
9-1-1
This module introduces Location Information Server (LIS),
which builds on Enhanced 9-1-1, technology to provide location information to
users of a network. It explains how to deploy and configure LIS for use with or
without Enhanced 9-1-1.
After completing this module, students will be able
to:
• Explain the function, features, components, and requirements of
Enhanced 9-1-1
• Deploy and configure Enhanced 9-1-1
Module
15: Voice Resiliency Features of Lync Server 2010
This module
describes the voice resiliency features of Lync Server 2010. It explains how
voice resiliency is used to provide continuous Enterprise Voice service so that
users can continue making and receiving calls, even if the central site or the
WAN link from a branch to its central site becomes unavailable. It also explores
multiple failure scenarios such as central site failover, branch site failover,
and WAN failover.
• Explain voice resiliency in Lync Server 2010
• Explain the features available during various outage
scenarios